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We value our clients' experience at Thousand Islands Veterinary Services. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire.

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Dr. Brian Willows

Testimonials from some of our happy clients:

When my 10 year old dog was in need of cruciate surgery on both back legs, I was really scared about the whole process and the prognosis for the dog. Although I had moved out of the area I called Dr. Willows because not only did I want the best surgeon for my dog, but I also wanted a compassionate vet who would respect my concerns. I had met with two other clinics and Dr. Willows was without a doubt the best fit for our needs. Dr. Willows recommended the tightrope technique of surgery for our dog as it is the most cutting edge technique and provides the most joint stability. Since our old girl is still a very active farm dog, it was very important that she maintain maximum agility to continue her guard dog duties.  I was particularly impressed with his ongoing research and obvious passion for mastering the technique.

The post-operative support from the whole TIVS team has been incredible and far beyond my expectations. Not only is the staff at TIVS outstanding in the delivery of medical care, the emotional support that they provided to me throughout the process helped me stay optimistic and motivated about Ani's recovery. I would not consider any other clinic for major medical procedures.

Katharine C.

I have been bringing my animal family members to Dr. Willows and his team for close to 10 years. The knowledgeable, experienced, kind and genuine staff make each visit smooth and often enjoyable! I always know my pet will receive extraordinary care and have learned that honesty, care, concern and understanding for the human owners is also of the utmost importance to this clinic. The Thousand Island Veterinary team work hard to help keep the bond between animal and human families strong and lasting!

Karrie L.

I would like to thank 1000 Island Vet Services for the excellent service we have received when we bring our animals to your clinic.  They take the time with our animals and show their care  and explain everything to us.  Everyone is so friendly which means so much, not only to us, but to our animals too.  Great idea of now having evening appointments. 
Thank you!

Barb R.

Over the past 8 years, we have had the good fortune of receiving exceptional care for our precious Valentine from the dedicated veterinarians and technicians at Thousand Islands Veterinary Services.  No query or concern has ever been taken lightly.   We are grateful to the experienced professionals who are thorough in their examinations while also demonstrating genuine kindness and a gentle hand.  The entire staff is friendly, helpful and truly interested in the well being of their clients - both the four and two legged kind!  We would highly recommend Thousand Islands Veterinary Services to anyone seeking a top notch veterinary care team. 

Catherine R.

We have had our cats under the care of Thousand Island Veterinary Services for many years.The care they have received has always been professional, compassionate, and above and beyond all expectations. We consider ourselves very fortunate to count everyone at TIVS as friends.

Chris & Al B.